Refund and Cancellation

At Unnati’s Mental Health Care, we understand that sometimes plans change. Here’s our policy on refunds and cancellations:

1. Cancellation: If you need to cancel your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours prior to the appointment will incur a cancellation fee equivalent to 50% of the appointment cost.
2. Refunds: Refunds for cancelled appointments will be processed within 7-10 business days. The refunded amount will be equal to 50% of the appointment cost.
3. No-Shows: If you fail to show up for your appointment without prior notice, you will be charged the full appointment fee, and no refund will be issued.
4. Exceptions: In certain circumstances, such as emergencies or extenuating circumstances, we may waive the cancellation fee at our discretion. Please contact us directly to discuss your situation.
5. Booking Modifications: If you need to reschedule your appointment, we will do our best to accommodate your request, subject to availability.

If you have any questions or concerns about our refund and cancellation policy, please contact us at support@unnatimentalhealthcare.com.